Managed IT · Olympia & the South Sound
IT support that keeps your business moving.
Managed IT services for businesses with 5–25 employees. Get responsive support, stronger Microsoft 365 security, and a practical plan for your technology.
When IT problems keep landing on your desk, you need a partner who understands the whole environment—and takes responsibility for the next step.
From recurring problems to a clear plan
Your team has work to do. IT should help.
Slow computers, account problems, and unreliable connections cost more than troubleshooting time. They interrupt your staff and pull you away from running the business. Ongoing support connects everyday fixes with maintenance, security, and planning.
Help when your team gets stuck
Practical troubleshooting for sign-ins, email, workstations, printers, and the issues that interrupt the workday.
Address the underlying cause
Monitoring, updates, and maintenance help identify recurring problems and reduce avoidable interruptions.
Make informed IT decisions
Get clear priorities for security, equipment, and growth, with the business impact explained in plain language.
What we manage
Connected support for your whole environment.
We shape the service around your users, systems, and priorities. Your agreement defines the covered services and support arrangements.
User support & maintenance
Day-to-day troubleshooting, workstation care, patching, and system monitoring to help keep your team productive.
Microsoft 365 & accounts
Administration, licensing, user access, and collaboration tools, with security settings that fit how your business works.
Explore Microsoft 365 services →Devices & security
Practical protection for accounts, email, and endpoints, plus consistent device configuration and management.
Networks & connectivity
Help with office Wi-Fi, switching, and network reliability so people and business systems can stay connected.
Explore UniFi networking →Vendor coordination
A technical point of contact to coordinate with internet providers, software vendors, and other technology partners.
RingCentral phone systems →Technology planning
Guidance on equipment lifecycles, business continuity, purchasing, and the changes your business needs next.
Technology procurement →Is this the right fit?
Built for small teams with real IT needs.
RD Computer Solutions is a good fit for businesses with 5–25 employees that need experienced IT guidance and ongoing support without building a full internal IT department.
We work with healthcare organizations, law firms, professional service businesses, and growing offices using Microsoft 365.
A conversation is useful if…
- You are the person everyone calls when technology stops working.
- The same problems keep returning after a quick fix.
- You are unsure whether accounts and devices are properly secured.
- Your business is growing, moving, or replacing equipment.
- You need someone to connect technical decisions to business priorities.
Getting started
A clear first step, without a sales marathon.
Start with 15 minutes
Tell us what is happening, who it affects, and what you need to improve. We will establish whether we are a fit.
Identify what needs a closer look
If further discovery is useful, we agree on the next step to understand your environment and priorities.
Agree on the right support
Review the proposed scope, responsibilities, and cost before deciding how to move forward.
Questions about managed IT
What does managed IT include?
It can include ongoing support, monitoring, maintenance, Microsoft 365 administration, security, and vendor coordination. The exact coverage depends on your environment and the services agreed in your plan.
How is this different from calling when something breaks?
Break-fix support addresses an immediate problem. Managed IT adds an ongoing relationship, regular maintenance, and planning so recurring issues and security priorities have an owner.
Can you manage our Microsoft 365 and Windows devices?
Yes. We help with Microsoft 365 administration and security, Windows environments, and Intune device management. We will review your current setup before recommending changes.
How much does managed IT cost?
Cost depends on your number of users and devices, the systems involved, and the support scope. Our managed IT cost guide explains the factors to consider. A consultation helps establish what information is needed for a proposal.
Bring your biggest technology question. We’ll help you identify the right solution.
Use a 15-minute conversation to clarify your current challenge, see whether RD Computer Solutions is a fit, and identify a useful next step.
Book a 15-Minute IT ConsultationExplore your next IT decision.
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Serving businesses across the South Sound, including Olympia, Lakewood, and Puyallup.
