Managed IT & Business IT Support / Serving Puget Sound

You Run Your Business.
I’ll Handle the Technology.

Start with a conversation about your business, current IT concerns and the support you need. We can discuss a practical next step without assuming a particular package.

Let's Discuss Your IT Needs Need help now? Call 253-200-1430

No sales pitches. Just a quick chat to see if we're a fit for your Puget Sound business.

Medical office staff using computers, a tablet and an office printer — TECHNOLOGY HANDLED. BUSINESS MOVING.
The details handled. The systems connected.
Your focus on business.

Law firm staff working with a laptop, monitor and smartphone — TECHNOLOGY HANDLED. BUSINESS MOVING.
The details handled. The systems connected.
Your focus on business.

35+ years

Personal IT experience in architecture, support and problem solving

One accountable partner

Someone who owns the details and follows through

Puget Sound service

Based in Mason County, serving businesses across Puget Sound

Partner relationships. Practical implementation experience.

Dell Technologies — Dell Technology Advisor

Comcast Reseller

Pax8 Partner

Support that fits your business

As Little or as Much IT Support as You Need.

The right level of support depends on your business. You may need a more comprehensive IT partner, a replacement for support that is unreliable, unresponsive or unable to solve your problems, or help keeping up with rapid growth. We agree on what you need—from full ownership to focused monitoring, patching and security oversight.

FULLY MANAGED IT

“Just Make It All Happen.”

I handle the agreed IT scope: support, vendors, onboarding, security oversight and planning. One accountable partner owns the details.

PROJECT-BASED CONSULTING

“Help Where I Need It.”

Keep the tasks you want to handle. Bring me in for an agreed project, a difficult problem or practical guidance, with clear responsibilities.

MONITORING & MAINTENANCE

“Keep an Eye on My Systems.”

Standalone monitoring, patch management and security oversight for agreed systems. A full managed IT agreement is not required; response responsibilities and additional work are agreed in advance.

01 / Business technology, connected

All the Moving Parts. One Person to Own Them.

Computers, security, Microsoft 365, networks and phones all need to work together. I handle the setup, support and coordination, so you can spend less time managing technology and more time running your business.

01 / MANAGE

Managed IT & Support

Choose full day-to-day support or focused monitoring, patch management and security oversight. Add new-hire setup and one-on-one IT orientation where needed, with clear responsibilities and scope.

Explore managed IT

02 / PROTECT

Security, Governance & Compliance

Your clients trust you with their information. I watch for blind spots in access, sharing, backups and recovery, and help address security, governance and applicable requirements—including HIPAA where relevant—to reduce avoidable exposure.

Explore cybersecurity

03 / ENABLE

Microsoft 365 & Intune

As a Microsoft Partner, I set up Microsoft 365 tenants, Intune and device management, implement SharePoint, and help employees share information and collaborate effectively.

Explore Microsoft 365

04 / CONNECT

Networks & Fiber Readiness

I plan clean, labeled networks and coordinate Wi-Fi, firewall protection and customer-side fiber readiness. If your network feels fragile and no one takes ownership, it’s time for better IT support.

Explore business networking

05 / COMMUNICATE

RingCentral Implementations

You work hard to earn a new customer’s call. Reaching your business should be the easy part. I configure RingCentral handsets, queues, menus, routing and fax around your team and your customers.

Explore business communications

06 / PLAN

Growth, Projects & Relocation

Avoid costly purchasing mistakes with business-class PCs, cameras, switches and access points that fit the job. I consider compatibility, support and implementation before you buy, and coordinate the details of growth and relocation.

Explore technology planning

Business growth & relocation support

02 / Growth & business relocation

A New Space. Every Technology Detail Accounted For.

I anticipate and coordinate the technology details of a move, including long lead times for internet circuits and building improvements.

Plan Internet and Building Work Early

I confirm circuit availability, provider lead times and required building work early, then coordinate internet, Ethernet runs, Wi-Fi, phones, security and access control around your move.

Bring Order to the Move

Existing equipment is inventoried, cleaned and labeled. Workstation connections are documented and matching cables identified before disconnection, so employees don’t have to remember which cable goes where.

Reconnect and Verify

I coordinate setup in the new space and test the systems your team depends on—from employee workstations and shared files to internet, Wi-Fi and phones.

Sample business-move IT checklist

Review the floor plan, technology needs and required building improvements early enough to account for contractor schedules and lead times.
Confirm internet availability, circuit-provisioning lead times and installation dates early, and coordinate the transition from the existing provider.
Plan network equipment, Ethernet runs, Wi-Fi coverage and phone service.
Coordinate building security, cameras and access-control requirements.
Inventory, clean and label existing equipment and confirm backups before the move.
Document workstation connections and label matching cables before disconnecting equipment.
Coordinate equipment placement, reconnection and vendor responsibilities in the new space.
Test employee workstations, business applications, shared files, internet, Wi-Fi and phones.

03 / Employee onboarding, IT orientation & offboarding

Help New Hires Become Productive from Day One.

A new hire cannot make full use of tools they do not know exist or know how to use. Where onboarding is part of the agreed scope, I provide individual IT orientation with practical guidance for the employee’s role.

Ready Before They Arrive—On Either Device Type

I coordinate setup and role-appropriate access to email, applications, files and phones on company-owned devices and approved personal devices. Management requirements and company-data boundaries are agreed in advance.

One-on-One Orientation for Every New Hire

Where included in the agreed scope, each new employee receives individual, hands-on IT orientation. I explain available tools, practical workflows, safe data handling and how to get help.

A Repeatable Start for Every Hire

Clear checklists and individual orientation give every hire a consistent introduction while allowing time for their role, questions and level of experience.

Offboarding: Remove Access and Company Data.

I handle offboarding for both company-owned devices and personal devices used for work: revoking access and removing company apps and managed data through the controls in place. Personal-device offboarding targets company information within the agreed management scope, preserving personal content.

Removal capabilities depend on device and application management. We establish these arrangements during onboarding; unmanaged devices and separately saved copies require additional steps.

Sample new-hire IT checklist

Confirm the employee’s role, start date and tools they need.
Prepare the company device or approve personal-device use and management requirements.
Set up accounts, role-appropriate access and multifactor authentication.
Introduce the available applications, files, communication tools and phone system—and explain what each is for.
Provide one-on-one, hands-on orientation using practical tasks from the employee’s role.
Explain safe handling of company and client information, including personal-device boundaries.
Confirm the employee can sign in, find the tools they need and complete their core workflows.
Show how to request IT help and record completion of the onboarding checklist.

The person behind your IT

Roderic Dohleman

RD Computer Solutions
35+ years in technology

04 / Experience with perspective

Broad Experience.
A Business Owner’s Perspective.

I also own a business. I understand that technology decisions affect your time, budget, employees and customers. You can talk to me as a fellow business owner, and I’ll translate the technical details into practical business decisions.

My 35+ years of personal IT experience span retail, healthcare, legal, construction, manufacturing and advertising, as well as Fortune 100 and Fortune 500 organizations and startups. That breadth helps me anticipate needs, see how the pieces fit together and adapt the technology to the business.

You work directly with me. I handle the technical conversations with your providers and look beyond the immediate problem: who can access client information, how it is protected and where responsibilities or safeguards may be missing. I explain the risks and help you address them.

Meet your technology partner ↗

05 / A clear path forward

Tell Me What’s Getting in the Way. I’ll Take It from There.

01 / UNDERSTAND
Start with Your Business.
We’ll talk about how your team works, what interrupts your day and what you’d like technology to make easier.
02 / PLAN
Build a Practical Plan.
If a closer look is useful after the initial consultation, we can agree an assessment or planning scope. I explain operational and security risks and recommend priorities that fit the business and budget.
03 / SUPPORT
Choose the Support You Need.
From “handle it all” to focused monitoring, patching and security oversight, we agree on what I manage and what stays with you. I handle the work within that scope and keep you informed.

Your next step

Ready to Get Technology Off Your Plate?

Start with a conversation about your business, current IT concerns and the support you need. We can discuss a practical next step without assuming a particular package.

No sales pitches. Just a quick chat to see if we're a fit for your Puget Sound business.

Need help now? Call 253-200-1430

Let's Discuss Your IT Needs

06 / Technology guides